Privacy Policy

At Nexus Capital Bank, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, mobile app, and banking services.

1. Information We Collect

We may collect the following types of data:

• Personal Information: Name, email address, phone number, date of birth, and government-issued ID when required for verification.

• Financial Information: Account details, transaction history, and payment preferences.

• Technical Information: Device type, browser, IP address, and activity on our services.

2. How We Collect Your Data

• Directly from you when you sign up, make transactions, or contact support.

• Automatically through cookies, analytics tools, and device interactions.

• From third parties if you connect your Nexus Capital Bank  account with external services.

3. How We Use Your Data

We use your data to:

• Provide secure banking services.

• Process deposits, withdrawals, and transfers.

• Improve user experience and customer support.

• Protect against fraud and unauthorized access.

• Comply with financial and regulatory requirements.

4. Sharing Your Data

We do not sell your personal data. We may share information with:

• Regulatory authorities where required by law.

• Trusted third-party service providers (e.g., payment processors, security tools).

• Our affiliates for service improvements.

5. Data Security

We use encryption, firewalls, and multi-factor authentication to safeguard your information against unauthorized access, alteration, or disclosure.

6. Your Rights

You have the right to:

• Access and update your personal data.

• Request deletion of your data where legally applicable.

• Opt out of marketing communications.

• Contact us regarding concerns about how your data is handled.

7. Cookies & Tracking

Our website uses cookies to improve performance and tailor your experience. You can manage cookie settings in your browser.

8. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us.